On your first admission day for treatment in our facility, you will immediately feel the warmth and friendliness of our staff. On most occasions, we can accommodate a new admission within 24 hours of making the booking while admissions need to be pre-booked.
Referrals can be accepted from the client themselves, friends, family, and health professionals. As soon as the booking has been processed, we'll make sure that our staff will be more than happy to assist you.
When you arrive at the clinic you'll meet the clinical team and you'll be escorted around to offer you the chance to get to know the facility's layout. You'll be given a welcome pack that will give an explanation of everything you're required to know regarding your stay at the Sanctuary Lodge and a roster of the therapy sessions. If are not able to drive towards our facility on your own, please give us a call.
Our specialist psychiatrist who is skilled in detox will provide a consultation to you during the first 24 hours upon admission.
Your medical and psychological treatment needs will be assessed during this first and important step. A complete detox program will be authorized if needed. Our mental health experts will be in charge of administering and monitoring your detox under strict protocol.
Kindly remember that we need details of your doctor's surgery as well as physical proof of any medication that you may be taking by ensuring that you bring it along with you upon admission.
Your psychiatrist will then suggest and emphasise any aspect of your medical care programme which needs more focus. Our goal is to make sure that you treatment needs are met during your stay, therefore we will make sure that anything recommended or highlighted is then incorporated into your bespoke treatment plan. Our clinical director, medical personnel and counsellors will then regularly review your treatment plan to make sure that you always get the top care.
After your evaluation has been finished, our cordial team will immediately assist you in your adjustment. Our staff are always available to offer reassurance, give advice and help in all matters especially because we recognize that this is a trying and worrisome time for most people.